Cornerstone misloading elements in editor

Support
#1

Hello -

When launching Cornerstone on X pro all of my elements are jumbled and not in the correct place and i have great difficulty editing my website.

Can someone please help to fix my cornerstone as i am finding it impossible to edit any pages.

Thank you,

  • ARRAN
#2

Hi there,

If you are using the Pro theme you should not have the Cornerstone plugin installed. Kindly make a complete backup of your website and update the theme to the latest version which for Pro is 1.2.7.

Then go to Plugins menu on the WordPress Dashboard and deactivate and delete the Cornerstone plugin. After that you can go to the page you want to edit and you will see a new builder called Pro Editor will be available for you.

In such a process you will not lose any data, but we strongly suggest that you backup your website before doing so.

Thank you.

#3

Sorry i was unclear.

I am using the Pro Editor

(used to calling it Cornerstone from previous license)

Thank you

#4

Hey There,

Would you mind providing us with login credentials so we can take a closer look? Please provide following information:

Set it as Secure Note

  • Link to your site
  • WordPress Admin username / password

All the best!

#5

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