Cornerstone Makes the Admin Inaccessible

Support
#1

Edit: Changed to secure note.

#2

Hey there,

Please login to your server via FTP and go to the plugins folder then delete the cornerstone folder. X will reinstall it again for you. This is different from deactivating and activating.

Let us know if that fixes the issue.

Thanks.

#3

Edit: Changed to Secure note.

#4

Edit: Changed to Secure note.

#5

Hello There,

Thanks for updating in! Just for future topics, self responding or bumping your post pushes it back in our Queue system so it takes longer to respond to.

This is the first time we have an issue like the one in your installation. Would you like us to investigate further? If that is the case, you may provide WP access in a secure note so that only you and our staff can see it.

Please let us know how it goes.