Cornerstone, javascript, not working

Support
#1

I can not get extra features on my page to work right.
I’ve done some investigating and I think it has something to do with Cornerstone.

I’ve tried adding these three things on a page and none of them work, individually or on their own.

  • Cornerstone Essential Addons countdown timer - The countdown timer is stuck at 0.
  • Facebook page like box - It just displays a link to the page, not the box
  • Rafflecopter giveaway box (this one ONLY works if I’m logged in. But when I visit from an incognito browser and I’m not logged in, just a link shows up). For this one, when I paste the code in a text editor without using cornerstone, the giveaway box shows up. But not when I use cornerstone.

I’ve checked for plugin conflicts
I looked at the source and it says there is a syntax error, but I don’t see the error. I copy/pasted the code directly from the source.
I’ve also switched from pro to x theme and still no success. I’m using the stable version, both of which are up to date.

#2

I’m just going to do something else-- I can’t delete this post but i no longer need support.

#3

No problem, you can ignore this thread now and it will autoclose within 10days without reply. Thanks!

#4

Actually, this is a bigger and more persistent issue than I had thought. I can’t get anything to work on this page! My widgets are showing up when I’m logged in, but aren’t showing up for anyone who is not logged in. Facebook like box isn’t showing up at all.

If you could, please take a look at the page – it seems to be an issue with cornerstone because when I put the code on a non-cornerstone page it works.

#5

Hi there,

Please remove your facebook embed code from cornerstone custom javascript. Embed is HTML code and not javascript even though there is <script> in it.

Have you purged your CF cache before testing? The logged in and logged out the issue is common in cache enabled site, especially if the cache plugin has setting not-to-cache if a user is logged in. Hence, users will definitely saw a different view.

Would you mind providing your admin login credentials and CF login credentials in a secure note?

And please provide more information of the issue you’re having, like what we should expect to see.

Thanks!

#6

I found it-- It’s the Content Area element! The Content Area element doesn’t work with the code. When I move my code to Classic Raw Content it works. So I fixed the problem with the widgets and FB like box by moving it to a classic raw content element.

So frustrating dealing with Cornerstone bugs! Hours down the drain to figure this out. Isn’t the Content Area element supposed to be able to take raw content? I thought that was the replacement for classic raw content.

Are there any known issues with the Essential Elements Countdown element? I want a countdown-- maybe I will just look for a different plugin?

#7

Hi there,

Thanks for sharing, I’ll that content area issue to our issue tracker.

As for Essential Elements countdown, you should contact the plugin author about the issue. The error is $(...).countdown is not a function, which means the countdown library is not installed or not loading, which is still, or maybe related to cache and CF.

Thanks!

#8

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