Cornerstone issues - Browser and Loading

[inquisitive23]

Hi,

I have 2 issues…

1. cornerstone is not working (x theme version 5.2.5, cornerstone version 2.1.7, wp version 4.9.2)

2. The website takes ages to load in safari, and it is marginally faster on chrome.

Thanks,

Sudha

[Prasant]

Hello @inquisitive23,

Thanks for asking.

Please try out following general solutions.

1. Please make sure that you are running PHP 7 or later on the server as running old version of PHP can have potential issues. You can refer following document for server requirement https://wordpress.org/about/requirements/1
2. Remove custom CSS, Javascript and templates.
3. Reset your htaccess file by renaming it to .htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.
4. Contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

If nothing helps, please give us WP Admin and FTP access in a Secure Note.

Thanks.