Cornerstone Issue with page load and not saving

Support
#1

Hi There,
I am having trouble with the Cornerstone getting hung up on both the page load and saving the page. I am using php Version 7.1.

Could this be the issue?

Also, my CPU usage is at 4% max
the Memory Usage is at 8%

Thanks for your help.

Regards,
Nancy

1 Like
#2

This is happening to a lot of people… I’m still waiting for a fix.

#3

Interesting Riakhmerov.
I’ve noticed that if I do not expand the text window but make my changes in the little text box, it keeps saving. Not the best solution but at least I can keep working.

Once I expand the text editor and try to save, that little green bar at the top almost reaches the end, all the way to the right, and then it freezes. Game over!

Good to know others are having the same issue.

Chow,
Nancy

#4

Hmm that’s strange. When you load cornerstone are all of the elements on the page in that infinite load? I’ve noticed that fresh pages unaffected by the bug stop working when I add certain HTML snippets that either contain a script or a POST.

#5

I am getting the same thing with my client’s website. My client is not happy about it. We are on Cornerstone 2.0.6 and WordPress 4.8.2.

#6

Believe me, we’re in the same boat.

#7

Riakhmerov,
Some page are in that infinite load and some are not. I’ve actually been able to get a lot done today. But Cornerstone seizes up again if I bold any text. So weird.

I’ve been saving often, and when it freezes, I copy everything that isn’t saved, bail out and start over with a fresh page load. It’s an awful way to work, but at least I can enter content and feel like I’m making progress on my site.

#8

@NLeVasseur, are you on a shared hosting environment and what host? Please ask your host of your Resource Usage history to see if your site has be limited this day and this past week.

Thanks.

#9

Any update to this issue? I’m experience the same thing. The green save bar almost reaches the end and then just sits there indefinitely. Happens every few saves and I lose all my work!

PS. BTW, this is happening in two different environments (local and self managed server).

#10

Hello There,

Thanks for updating this thread. The issues seems to have been resolve with the latest release.

Can you confirm that you are fully updated? (Theme and Plugins)
Our latest versions are:
Pro Theme: 1.2.7
X Theme: 5.2.5
Cornerstone: 2.1.7

You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.

If you find anything to be out of date, you can review our update guide.

Please let us know how it goes.