Cornerstone is not working for me

Hi, cornerstone is not working for me, it’s not letting me put in any elements, and I have updated the plug-in, and I have turned off all other plug-ins that might be interfering with it, and it’s still not working.

1 Like

Same problem and since I have work to do… I rolled back before the update…j

How can I get the old version installed .

Do I just uninstall the current version of cornerstone,
And find an old version?

How would I go about finding an old Version this is a new license, and it came with this version of cornerstone on it, I’m excited about the updates, but yeah I do have a website I need to pop out by tomorrow lol

1 Like

Hi There,

Cornerstone should be working, please provide your login credentials so we can help you faster.

Would you mind providing us with login credentials so we can take a closer look? Please provide following information:

Set it as Secure Note

  • Link to your site
  • WordPress Admin username / password
  • FTP credentials

All the best!

sure just to verify before I post all that info… it this posts private?

It’s secure if you use the “secure note” link at the bottom your first post. Only staff and you can see that.

ok I added a secure note… (hopefully lol)

Hi @Eyeappealdesign

I tested your website and I could not replicate the issue.

I was able to add elements to your page, save, see the image reflecting correctly on the front end.

Could you clean your browser cache and test it again and in case that does not work would you mind to let us know which browser and device you are using while experiencing the issue?

Hope it helps