Cornerstone is not loading and showing "uh-oh"

[HDW_2020]

TRNA.org

I’m getting this message in my console:

JQMIGRATE: Migrate is installed, version 3.3.2
media-upload.min.js:1 Failed to load resource: the server responded with a status of 404 ()
/wp-json/themeco/data/template-index?staleTime=0&_locale=user:1 Failed to load resource: the server responded with a status of 500 ()
/wp-json/themeco/data/template-index?_locale=user:1 Failed to load resource: the server responded with a status of 500 ()
/wp-json/themeco/data/document-index-full?cursor=0&_locale=user:1 Failed to load resource: the server responded with a status of 500 ()
/wp-json/themeco/data/late-expansion-data?_locale=user:1 Failed to load resource: the server responded with a status of 500 ()
app.359de5e.js:11 Failed to get max data Object
(anonymous) @ app.359de5e.js:11
/wp-json/themeco/data/late-data?_locale=user:1 Failed to load resource: the server responded with a status of 500 ()
app.359de5e.js:11 Failed to get late app data Object
(anonymous) @ app.359de5e.js:11
/wp-json/themeco/data/template-index?staleTime=0&_locale=user:1 Failed to load resource: the server responded with a status of 500 ()
/wp-json/themeco/data/template-index?_locale=user:1 Failed to load resource: the server responded with a status of 500 ()
/wp-json/themeco/data/document-index-full?cursor=0&_locale=user:1 Failed to load resource: the server responded with a status of 500 ()
/wp-json/themeco/data/template-index?_locale=user:1 Failed to load resource: the server responded with a status of 500 ()
/wp-json/themeco/data/template-index?staleTime=0&_locale=user:1 Failed to load resource: the server responded with a status of 500 ()
/wp-json/themeco/data/document-index-full?cursor=0&_locale=user:1 Failed to load resource: the server responded with a status of 500 ()
/wp-json/themeco/data/template-index?_locale=user:1 Failed to load resource: the server responded with a status of 500 ()
/wp-json/themeco/data/template-index?staleTime=0&_locale=user:1 Failed to load resource: the server responded with a status of 500 ()
app.359de5e.js:5 Object
onError @ app.359de5e.js:5
app.359de5e.js:5 Object
onError @ app.359de5e.js:5
/wp-json/themeco/data/document-index-full?cursor=0&_locale=user:1 Failed to load resource: the server responded with a status of 500 ()
app.359de5e.js:5 Object
onError @ app.359de5e.js:5
react-dom.min.js?ver=17.0.1:9 Error: [object Object]
at lhe (app.359de5e.js:123:52273)
at ct (react-dom.min.js?ver=17.0.1:9:43430)
at Bt (react-dom.min.js?ver=17.0.1:9:50249)
at os (react-dom.min.js?ver=17.0.1:9:112112)
at Ur (react-dom.min.js?ver=17.0.1:9:77643)
at Ir (react-dom.min.js?ver=17.0.1:9:77571)
at Dr (react-dom.min.js?ver=17.0.1:9:77434)
at Pr (react-dom.min.js?ver=17.0.1:9:74429)
at react-dom.min.js?ver=17.0.1:9:30173
at unstable_runWithPriority (react.min.js?ver=17.0.1:9:7431)
rr @ react-dom.min.js?ver=17.0.1:9
app.359de5e.js:6 Error: [object Object]
at lhe (app.359de5e.js:123:52273)
at ct (react-dom.min.js?ver=17.0.1:9:43430)
at Bt (react-dom.min.js?ver=17.0.1:9:50249)
at os (react-dom.min.js?ver=17.0.1:9:112112)
at Ur (react-dom.min.js?ver=17.0.1:9:77643)
at Ir (react-dom.min.js?ver=17.0.1:9:77571)
at Dr (react-dom.min.js?ver=17.0.1:9:77434)
at Pr (react-dom.min.js?ver=17.0.1:9:74429)
at react-dom.min.js?ver=17.0.1:9:30173
at unstable_runWithPriority (react.min.js?ver=17.0.1:9:7431) Object
logError @ app.359de5e.js:6
DevTools failed to load source map: Could not load content for chrome-extension://cjdnfmjmdligcpfcekfmenlhiopehjkd/node_modules/axios/dist/axios.map: System error: net::ERR_BLOCKED_BY_CLIENT
DevTools failed to load source map: Could not load content for chrome-extension://cjdnfmjmdligcpfcekfmenlhiopehjkd/node_modules/moment/min/moment.min.js.map: System error: net::ERR_BLOCKED_BY_CLIENT

[tristup]

Hi @HDW_2020,

Thanks for reaching out.
It might be due to an improper update of the Cornerstone. I would suggest you updated the Cornerstone by following the below steps.

1. Delete the existing Cornerstone.
2. After deleting, use the link in the dashboard to automatically install the Cornerstone. It will be the latest version.

If that does not help, there might be some different reasons behind your issue. I would like to suggest troubleshooting the following common issue to help us to recognize the reason.

1. Theme Related Issue
2. Plugin Conflict
3. Theme Update related issue
4. CSS/JS Customization
5. Disabling Cache
6. Disabling CDN

If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of the above helps, please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

Thanks

[HDW_2020]

I tried the suggestions above and Cornerstone is still not loading. I have added the secure note to login.

[tristup]

Hi @HDW_2020,

I have checked the issues in the console and found that the WP_REST_Post_Types_Controller class is not found which is required to call the API Endpoints of the X theme. It might improper update of the WordPress or something related to the Rest API classes of WordPress core. I would suggest you contact your Hosting Service provider on this.

Thanks