Cornerstone is not displyaing the sections in the editor

Hi In https://www.skyservice.com/ this Site when i click on edit with cornerstone the editor section is looke like this

so i have copied the environment to staging and tried in staging it working fine but its not working in live

its not displaying any section in editor page juts its displaying only a Footer section so Can please look into this
and also provide the proper solution

thank you

@markcfrancis,

Thanks for reaching out!

In order for us to investigate your issue, we need to check your setup on your live website. To do that, please give us the following information in a Secure Note.

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thank you.

I have Added the Login Credentials on Secure Note Please check

Hey @markcfrancis,

I can confirm the issue on your end but we couldn’t replicate it on our development website. I also found that the website is heavy with plugins, it might be one of the plugins causing that issue. I highly suggest that you check this troubleshooting procedure.

Hope that helps and let us know how it goes.

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.