Cornerstone interface being cropped

Hello there,

The Cornestone sidebar is being cut off to the right side - do you know how we can fix this? Expanding the browser does not change this.

I have checked it in the Brave, Chrome Canary. Safari, Firefox, and Duck Duck Go browsers.

Kind Regards,

Spencer

Hello Spencer,

Thanks for writing to us.

In order to help you with your concerns we need to check your settings. I would request you, please share the admin login details meanwhile I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin-level username and password
  • Exact page URL

You can find the Secure Note button at the bottom of your posts

Thanks

Hi @prakash_s,

Thanks for getting back to me - I have added the credentials to this message.

Thanks!

Spencer

Hello Spencer,

Thanks for sharing the login details I went ahead and check your site it seems that the page builder interface is working fine on my end. It might be the issue of the browser cache or any browser extension issue which might be causing the issue. Please make sure you have disabled all the browser extensions. I have tested it on Google Chrome version 114.0.5735.199.


If it doesn’t work for you please share the exact page URL so we can check it on our end.

Thanks

Hi @prakash_s,

Thanks for getting back - oddly, it was only doing this on one page. I cleared the server cache and it fixed it - cheers!

Kind Regards,

Spencer

You are most welcome, Spencer.

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