Cornerstone Installation problem

Support
#1

Hi there,
when I activate Cornerstone wordpress get a white page. I removed/renamed and got access again… but when I try to activate the same problem…
I just started the site.
PHP 7.4.20
WordPress 5.9
X 9.1.4

#2

Hello @apxds,

Thanks for writing to us.

It might be the issue of version compatibility. Please make sure your theme, plugins are updated as per our version compatibility page. I would also suggest you troubleshoot with a few of the common issues before we investigate your settings.

  1. Testing For Theme Related Issue
  2. Testing For Plugin Conflict
  3. Theme Update
  4. Child Theme
  5. Css/Js Customization
  6. Increasing Php Memory Limit
  7. Disabling Cache
  8. Disabling Cdn
  9. Permalinks
  10. Version Compatibility

If none of those work, It would be best if you could copy your live website to your staging area. and send your details in a secure note so that we can investigate your setting without breaking your live site. Please provide the following details

  • WordPress Login URL
  • Admin level username and password
  • FTP Details

You can find the Secure Note button at the bottom of your posts

secure-note
secure-note1040×250 15.3 KB

Thanks

#3

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