Cornerstone hanging in Pro versions: 5.0.4 and 5.0.5

[finkk]

Hello there,

Cornerstone is hanging in Pro versions: 5.0.4 and 5.0.5

This happens when we click into Pages > Edit with Pro or go into a page and click Edit with Pro from there.

This error is showing in the console:

We are running Wordpress 5.8

Is there any way of testing why this isn’t loading?

Kind Regards,

Spencer

[ruenel]

Hello Spencer,

Thanks for writing in!

Please have your Pro theme updated to version 5.0.6 that we just released several hours ago. After the updates, make sure to clear all your caches. If the issue persists, It could also be caused by a plugin conflict, amongst other things. Please check out this troubleshooting article here and follow the instructions for the following sections (where appropriate):

Testing for Plugin Conflict
Theme Update
Child Theme
CSS/JS Customization
Disabling Cache
Disabling CDN

If after trying all of the above things you are still experiencing problems, we would love to check your site and its settings. You may provide us access so we can log in. Simply create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
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To know how to create a secure note, please check this out: How The Forum Works

Best Regards.