Cornerstone gets stuck in loading screen! Need urgent help pls

Hi,

my Cornerstone is always getting stuck in the black rotating circle. I cannot open it nor i can edit my page. It isnt the memory. I already checked this.

Thanks for every help!

Steven

Hi Steven,

Thank you for writing in, please clear all caches (plugin, server-side, CDN, and browser’s cache) to make sure that the site is not serving outdated resources. This will help you to avoid any potential errors.

If that does not work, while your caching plugin is clear and deactivate. Please do a testing for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Let us know how it goes,
Cheers!

1 Like

Hi,

Thank you a lot! I cleared my cache and it’s working again!

Thanks!
Steven

Glad that you have managed to fix this. I suggest that if you encounter such cases kindly consult with this troubleshooting guide:

Thank you.

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.