Cornerstone frame mismatch on clean install - unique environment

[joeritson]

Hey team!

So, I have a structure like this;

Magento 2.4.2 installation:/
Wordpress installation:/pub/wp/

Wordpress is using Fishpig theme, which allows it to integrate to Magento

However, Cornerstone will not load - throws the “incomplete iframe response” error.

I’ve got a hunch it’s because the homepage is served by Magento, not Cornerstone. Hard to say for sure though.

I know it should work - the developer cites Cornerstone as being supported.

Any intel would be great.

[joeritson]

Relevant info: my magento install runs from /pub.

[tristup]

Hi Joe,

Thanks for reaching out.
There might be some different reasons behind your issue, I would like to suggest troubleshoot the following common issue to help us to recognize the reason.

1.Plugin Conflict
2.Theme Update related issue
3.Child Theme Related issue ** if you have activated it
4.CSS/JS Customization
5.Disabling Cache

If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If the above points do not resolve your issue, please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

Thanks