Cornerstone for some page just shows loading!

[jwangain]

some Pages in my Wordpress website loading all the time when i try to open them with Cornerstone, am using X Theme, any help please … and Saving text, links and images does not always work. There is also a problem with Cornerstone

[tristup]

Hi Jwan,

Thanks for reaching out.
If that is happening to some pages, the problem might be with those pages only. It mostly occurs if any tags are not closed properly or if any broken HTML has been used within the content. I would suggest you please delete the sections of the specific pages one by one until the issue is fixed, and the last one you delete might have contained the broken HTML.
If that does not help, there might be some different reasons behind your issue. I would like to suggest troubleshooting the following common issue to help us to recognize the reason.

1.Theme Related Issue
2.Plugin Conflict
3.Theme Update related issue
4.CSS/JS Customization
5.Disabling Cache
6.Disabling CDN

If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of the above helps, please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

Thanks

[jwangain]

Notice: The error message shows just when i move the page to Publish, if it is in Draft then it is just loading without error Message !
THanks again

[tristup]

Hi Jwan,

I have saved the content of the page and created a new test page with that and found it is working fine even after publishing the page. I would suggest you follow the same way for the pages where you find a similar issue, and after adding the content to the new page please delete the existing one and rename the new page to the specific page.

Hope it helps.
Thanks