Cornerstone Fatal Error as a new web

PLEASE help, I purchased the Theme X, and I now cornerstone is saying this:

Fatal error : Cannot redeclare cs_generate_data_attributes() (previously declared in /homepages/10/d865529732/htdocs/app866424572/wp-content/plugins/tco-video-lock/functions/includes/cs/helpers.php:4) in /homepages/10/d865529732/htdocs/app866424572/wp-content/plugins/cornerstone/includes/utility/helpers.php on line 295

I don’t know what to do or how to fix it.

Hello Claudia,

Thanks for writing to us

It seems that you have tried to install the Cornerstone plugin multiple times which is why this error occurs. I would suggest you login with FTP and access the file wp-content/plugins rename or delete the Cornerstone directory and then reinstall from the WordPress Dashboard.

If it doesn’t work for you, please share your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin level username and password
  • FTP details

You can find the Secure Note button at the bottom of your posts


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