I have installed X in WP. All fine there. It tells though that Cornerstone needs to be activated. I did purchase X on January 2017.
When I do enter the purchase code in WP to have Cornerstone validated it says “doesn’t appear to be a Cornerstone purchase code or Themeco License…”. I’m entering the correct information.
How do I fix it?
Thanks
Hey Guisep,
If you have X installed and activated on your site, you will have to validate your site using an X license.

But if you have another theme activated on the site and Cornerstone active, you will see this in the admin section:

If you will click on Cornerstone > Home you will see a validation screen that will ask for a standalone Cornerstone license. If you use an X license in there, it will not work.
So kindly double check first if you have X activated on your site then you should be able to validate your site using the X license.
Hope this helps.
I have X installed on the site. First I was using X as theme. Although currently there’s another theme activated.
Is that the reason why I’m asked to activate Cornerstone?
Hey Guisep,
Yes, that is correct. Since it is only Cornerstone that is installed on the site, it assumes that you are using a standalone Cornerstone version which will ask you for a Cornerstone license to validate and not an X license.
Hope this helps.
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