Cornerstone Errors Pro/Integrity

Support
#1

Hi,

I have been seeing weird errors on the backend of pages that are designed with cornerstone. I made a few updates and noticed these errors. What do they mean and how do I get rid of them? Another issue I’m having is I can’t seem to add gallery images to some of my products in the standard wordpress backend.

cornerstone-error
cornerstone-error1404×622 124 KB
cornerstone-template-error
cornerstone-template-error3040×1596 939 KB
Additional info. will be included in a secure note.

#2

Hello @fantasy_5,

Thanks for writing to us.

I tried to access your site dashboard, and it seems that the page builder is working fine. It might be an issue of browser cache. I would suggest you please clear your browser cache and recheck it.

Thanks

#3

Hi, @prakash_s

I cleared my cache several times. Even now… when you go to those pages and tick the save option the error still appears. It doesn’t appear if you’re just editing the page. It is only when I save it. I’ve never seen these errors before. As earlier mentioned, another issue I’m having is I can’t seem to add gallery images to some of my products in the standard Wordpress backend. The product in particular would be the haibrush(link provided).

#4

Hey @fantasy_5,

I have checked your page and I can replicate the error. The changes is saved by the way.

  • Kindly check out the secure note below.

I also checked one of your products. It has a product gallery in it already.

Cheers.

#5

Hi, @ruenel

Yes, gallery images were added to a number of products, but this particular product does not save the gallery images once they are added. https://www.shopatkei.com/product/melanin-crown-flex-detangler/ I even duplicated the product and same problem. I am also okay with the current the design of the page you added the row to. I can edit it the error still exists after the page is saved. How can the error be removed? What is causing it?

#6

Hello @fantasy_5,

I do not have an issue adding a Product Gallery images to the mentioned product.

Screenshot 2025-07-19 at 10.59.51 AM
Screenshot 2025-07-19 at 10.59.51 AM634×1394 96.5 KB

Please see the secure note below for the link of the product page where you can see the product gallery.

I would highly recommend that you clone your site to a staging site so that we can turn OFF or deactivate the plugins one by one. I have a hunch that the error issue is a caused by one of the plugins.

Best Regards.