Cornerstone Editor still slow to specific page. No preview

Hello,

Still, the Cornerstone editor is slow on specific pages with more than 15/20 sections. Strange thing is that the page seems to load. All the sections are editable. There’s no error message, nothing. I can save the page but there’s no preview in the editor. 1 month ago we increased the php-memory limit but still the same problem.

Any help would be nice.

Hello @Marcus08,

Thanks for writing to us.

I tried to access the site dashboard, but the given login credentials are not working on my end. Please recheck and send us again. I would also suggest you please troubleshoot the common issue before we check your settings.

Thanks

Hello Prakash,

We had to put back a backup from 2 days ago because Cornerstone wasn’t working at all. Critical error in the backend.

We had to change /wp-content/themes/pro/cornerstone/includes/classes/Services/RemoteAssets.phpon line 194 from: return array_filter( $some_variable ); to return array_filter( (array) ($some_variable ?? []) );

Cornerstone is working now but stil slow on several pages.

I changed the ww in the secure note.

Hello @Marcus08,

I accessed your site dashboard, and it seems that the builder is working fine on my end. Please clear your browser cache and recheck it. I have tested it in Google Chrome on the browser version 146.0.7680.178.

Thanks

Hello,

Yes the builder is working but slow on several pages. And I was wondering, where did the error come from?
We had to adjust the core php file to fix it.

Please, more attention please. Your Youtube screen did not show the specific page: https://itlocal.nl/cornerstone/edit/13540 (Basisbeheerbundel) That was specific my question!

Hello Marcus,

The given link points to a Media Gallery image entry. The “Basisbeheerbundel” page is https://itlocal.nl/cornerstone/edit/13549

Hope this helps.

Hi Ruenel,

I think I can find a page within Cornerstone after +10 years :wink:

But this is not my question or problem. The problem is the very slow loading time in Cornerstone. The preview keeps on loading.

We have a copy on the dev environment. Please login and try to load:
https://dev.itlocal.nl/cornerstone/edit/13549 and
https://dev.itlocal.nl/cornerstone/edit/10321

Switch from tabs and see how slow it loads.

And:
We had to change /wp-content/themes/pro/cornerstone/includes/classes/Services/RemoteAssets.php on line 194 from: return array_filter( $some_variable ); to return array_filter( (array) ($some_variable ?? []) );
Where is this error coming from?

Thx!

Hello Marcus,

The error comes from the server issue we previously had. That is where the theme connects on the demo server to load preload templates and presets. Our developers were already working on it.

With regards to the loading of the page in the builder, the number of Sections and elements affects the loading time. The more sections you have, the longer it takes to load the page. Take this video, for example:
https://www.youtube.com/watch?v=NJijSp1nfTo

There is a difference of at least 5 seconds in the load time.

Thanks.

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.