Cornerstone Editor Gone... Can see when page loads then disappears

[mtmaritime]

After update the cornerstone editor disappeared completely. Can see it loading then just a white screen… Uploaded the previous version of cornerstone and X theme and everything back to normal. I use it on three the websites I maintain… one using only the cornerstone plugin and major same issue throughout. All on VP servers…Liquid Web and GoDaddy.

[mourke]

For me the Cornerstone columns show scrollbars which overlaps the buttons.

[ruenel]

Hello There,

Thanks for writing in! Please make sure that you have updated to the latest versions:

• X theme 8.0.7
• Cornerstone 5.0.7

This latest release contains fixes for several issues so be sure to check out the changelog:

• https://theme.co/docs/changelog/x-8
• https://theme.co/docs/changelog/cornerstone-5

After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

If you encounter an issue, it could also be caused by a plugin conflict, amongst other things. Please check out this troubleshooting article here and follow the instructions for the following sections (where appropriate):

Testing for Plugin Conflict
Theme Update
Child Theme
CSS/JS Customization
Increasing PHP Memory Limit
Disabling Cache
Disabling CDN

If after trying all of the above things you are still experiencing problems, please reply below, including login details to your site in a secure note, so that we can investigate further. You can add a secure note by clicking on the key icon underneath your post and then entering the details into the modal that appears. This way, the information will only be seen by you and us.

Please let us know how it goes.