Cornerstone - Duplicate element

Support
#1

Hi,

I think I found a bug (maybe) on this new version of Cornerstone.
I usually use the Duplicate button whenever I want to replicate something and then just Drag and Drop into the column/row I wanted. In the past this always worked.

Now, when I duplicate it doesn’t display the new element, so I cannot drag and drop.
But if I refresh the browser (cornerstone) I see that the new element is there (duplicated) but I cannot drag it.

This means that, whenever I want to do something similar, I need to do it from scratch. Which is a waste of time.

Cheers

#2

Hello There,

Thanks for writing in! I can confirm that this is a bug in Cornerstone 2.1.1. We have release a patch update already. Please update Cornerstone to version 2.1.3 or if you are using Pro theme, you should update to Pro 1.2.3 which is already available in automatic updates.

Please let us know how it goes.

#3

Hi,

Thank you, the update solved the duplicate issue.
But I still face a few more issues:

  • The Advanced Headline it’s not displaying correctly in Cornerstone. (see image)
  • Clicking in any element in cornerstone (page), doesn’t select immediately. It has a small glitch and doesn’t select for some reason. Sometimes I need to click up to 10 or 20 times, or try to select any other element and then go back to the element I wanted to select. (this glitch already happened to my in previous versions, but now it’s worst)

Thank you

#4

Hey There,
​
​To assist you better with this issue, would you mind providing us the url of your site with login credentials so we can take a closer look? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

To do this, you can create a secure note with the following info:
– Link to your site
– WordPress Admin username / password
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Thank you.

#5

Hi,

Ok.
Also, Rev. Slider doesn’t display on Cornerstone.

Thank you

#6

Hi There,

I have tested the headline element on this page: HEADLINE ELEMENT TEST. See this: https://screencast-o-matic.com/watch/cb62fdIHwp . It is responding as expected. Can you give us sample on how we can duplicate this issue?

For revslider, it works too on Cornerstone builder.See this: https://screencast-o-matic.com/watch/cb62fsIHwJ
Is this happening on specific page? If yes, please right click, then inspect element: Choose console tab. See if there’s any error. That might stop revslider from showing.