Cornerstone dont work after update

[Briras]

Hi. I have just updated the X-theme to v. 7.2.3 and cornerstone to v.4.2.3 and wp is v.5.5.3. When I go to a page and hit the button edit with cornerstone, a wheel just keep on turning, and nothing happends. I cant enter the theme options either.
I have updated cornerstone in the plugin sektion.
Any suggestions.
Brian

[marc_a]

Hi @Briras,

Thanks for reaching out.

There could be a plugin or custom code that affect your website.

I recommend the following troubleshooting procedures before we investigate the settings.

1. TESTING FOR THEME RELATED ISSUE
2. TESTING FOR PLUGIN CONFLICT
3. THEME UPDATE
4. CHILD THEME
5. CSS/JS CUSTOMIZATION
6. VERSION COMPATIBILITY

Only if none of those help, please give us the following information in a Secure Note.

• WordPress Login URL
• Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thank you.

[christian]

Hey @Briras,

Please contact your web host to increase the following server settings to the value specified or greater.

memory_limit = 512M
upload_max_filesize = 512M
post_max_size = 512M
max_execution_time = 300
max_input_time = 300

If it still doesn’t help, please provide us with cPanel access and if you can, it’s best that you copy your live site to a staging server and give us the same access as your live site so we could troubleshoot without any risk.

Thanks.

[Briras]

Hi Christian
Thanks for the input, but that was not the problem.
I found out that my sites wont update the danish version of Wordpres, so I updated with the US version, and that resolved the problems.

[prakash_s]

Hello Brian,

Glad that you were able to fix your issue by your self.

Have a great day!
Thanks