Hi! Since I bought the X Theme i havent been able to use cornerstone. It simple won’t load. I’ve tried everything I saw in these threads yet I can’t get it to work. Is there a way some expert can load into my account to see the problem with more detail?
Hello Matteo,
Thanks for writing in! Are you using Cornerstone as a standalone plugin? Please make sure that you are using the latest version of the plugin and the WordPress core:
- Cornerstone
5.1.5 - WordPress
5.6 - PHP
7.4
And update all those 15 outdated plugins as well.
And make sure that you have at least 256MB of PHP memory limit. If the issue is still going on, it could also be caused by a plugin conflict, amongst other things. Please check out this troubleshooting article here and follow the instructions for the following sections (where appropriate):
Testing for Plugin Conflict
Theme Update
Child Theme
CSS/JS Customization
Increasing PHP Memory Limit
Disabling Cache
Disabling CDN
Best Regards.
HI!
With a simple upted it started working, yet now im having other problems. To be exact many icons including social media icons in footer and ahopping cart icons are gone missing.
Any ideas how can I fix this?
Hi Mattheo,
I went ahead and log in to your website but this is what I am seeing. I can’t able to see your actual website when I enter all your credentials.
I suggest in the meantime, disable your maintenance plugin so that we can check your issue.
Thank you.
Hello Mattheo,
By withdrawing the post, I believe you already have resolved the issue. If the issue still existed, you can let us know.
Thanks.
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