Cornerstone doesn't load and keeps spinning

Hi, I just updated Xtheme and also cornerstone. I can’t get into cornerstone to edit my pages as it just keeps spinning. I looked through the forum for solutions, deactivated my plugins, cleared the caches, and also added below to wp.config.php but have had no luck. I appreciate any help! Thanks.

define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
define( ‘WP_MAX_MEMORY_LIMIT’, ‘512M’ );

Hey Ken,

Try updating WordPress like in this thread:

If that doesn’t help, follow the suggestions here:

Please make sure you have tested all the suggested solutions. Only if you’ve tried all the suggestions in those threads and nothing helps, please give us the following information in a Secure Note.

  • WordPress Login URL
  • Admin level username and password
  • FTP access


Hi Christian,

I updated wordpress and unfortunately that didn’t work. I will try the other link you posted and let you know. Thanks for the reply!

Hello Ken,

Thanks for updating in! Please make sure that you are using the latest theme and Cornerstone version.
Our latest versions are:

  • X theme 7.1.2
  • Cornerstone 4.1.2

This latest release contains fixes for several issues so be sure to check out the changelog (

After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

If the update still does not work, please go to X > Status, copy the results and paste it in your next reply so that we can check your server details.

Please let us know how it goes.

Hi, I was able to get cornerstone to work again. Thank you again for all the help!

You are most welcome Ken!
We are really glad that everything works good now.

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