I read all the forum topics, my situation is slightly different, no errors or messages, I checked the PHP and MySQL versions, but there are no results, not a single page in the preview is loaded.
Hi Alex,
Thanks for reaching out.
It might be due to the improper update of the Cornerstone plugin. I would also suggest you follow the below steps while updating to the latest version of the Cornerstone.
- Delete the Cornerstone existing one
- After deletion please use the link in the dashboard to automatically install the Cornerstone.
If that does not resolve the issue, I would suggest you troubleshot a few common issues on this.
1.Plugin Conflict
2.Theme Update related issue
3.Child Theme Related issue
4.CSS/JS Customization
If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of the above helps and you are still getting the issue, please provide login credentials for your site in a secure note to examine it further, including:
– WordPress Site URL & Login URL
– WordPress Admin username/password
To create a secure note, click the key icon underneath any of your posts.
Thanks
Yes you are right. The problem is a conflict with the Autooptimise plugin.
Thanks for the help !
Hello Alex,
Glad that we were able to help you. Please feel free to reach us if you have any queries regarding our theme and theme settings.
Thanks
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