Hello X theme with cornerstone but it just keeps spinning but won’t actually load.
Can you help, please.
X theme 7.1.2
Wordpress 5.3.1
Cornerstone 4.1.2
I’ve disabled WPML plugins
Hey Bruno,
Thanks for writing in! I have tested X theme 7.1.2, Cornerstone 4.1.2 and WordPress 5.3.1 in our local testing servers. We cannot replicate any issues. Somehow, you may have exhausted your PHP memory limit or a 3rd party plugin is causing an issue in your site. Please go to X > Status, copy the results and paste it in your next reply.
Meanwhile, we recommend that you increase your memory allocated to PHP. To increase it, please edit your wp-config.php file and insert these lines:
define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );
You can add it before the line
/*That's all, stop editing! Happy Blogging. */
We would loved to know if this has work for you. Thank you.
Hello Thanks,
I’ve increase the php allocated memory but i does not change anything.
Here is the status infos
Site
Site URL - https://itoprecipes.com
Home URL - https://itoprecipes.com
WordPress Environment
Version - 5.3.1
Debug is on - No
Language - en_US
Is Multisite - No
Memory Limit - 1024M
Web Server Configuration
Software - Apache
PHP Version - 7.0.33
MySQL Version - 5.5.5-10.2.26-MariaDB-log
PHP Configuration
Post Max Size - 128M
Time Limit - 60s
Max Upload Size - 128M
Active Theme
Name - X – Child Theme
Version - 7.1.2
Folder - //home/sites/4a/a/a8c93fa7db/public_html/wp-content/themes/x-child/
Parent Theme Name - X
Parent Theme Version - 7.1.2
Parent Theme Folder - /home/sites/4a/a/a8c93fa7db/public_html/wp-content/themes/x
Cornerstone Status - Enabled
Cornerstone Version - 4.1.2
Active Plugins
Must-Use Plugins
- Health Check Troubleshooting Mode 1.7.0
Other Plugins
- WPML Multilingual CMS 3.9.4
- Affiliates Coupons 2.0.0
- Affiliates Enterprise 3.0.1
- Affiliates Export 1.0
- Akismet Anti-Spam 4.0.6
- Contact Form 7 5.1.1
- Convert Plus 3.0.3
- Cornerstone 4.1.2
- Potent Donations for WooCommerce 1.1.2
- Duplicate Post 3.2.1
- Duplicator 1.3.24
- Google Analytics for WordPress by MonsterInsights 7.10.1
- Health Check & Troubleshooting 1.4.2
- Itthinx Updates 1.2.0
- MailChimp for WordPress 4.3.3
- Really Simple SSL 3.2.6
- Slider Revolution 5.4.8.2
- Snippet 2.0.2
- Content Dock 2.0.3
- Disqus Comments 2.0.3
- Email Forms 2.0.3
- Google Analytics 3.0.0
- Typekit 2.0.3
- Woo Checkout Editor 2.2.0
- WC Custom Add to Cart labels 1.1
- WooCommerce Currency Switcher 2.2.4
- WooCommerce PayPal Powered by Braintree Gateway 2.1.1
- Woocommerce iTopRecipe Subscription 1.0
- WooCommerce Multilingual 4.2.10
- WooCommerce Subscriptions 2.2.16
- WooCommerce 3.4.0
- Yoast SEO 7.5.1
- WPML CMS Nav 1.4.22
- WPML Media 2.2.3
- WPML String Translation 2.7.3
- WPML Translation Management 2.5.2
- WPML Widgets 1.0.6
CDN
Click this button to check what CDN this site is using. - [Check CDN]
Thanks
Hi Bruno,
Please do testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
If the plugin conflict test did not succeed, try switching to parent X theme, there might be something on your child theme that is causing the issue.
Let us know how it goes,
Cheers!
Just patching in on this thread since we’re encountering the same issue.
Our logs show the following error:
AH01071: Got error 'PHP message: PHP Warning: Declaration of X_Plugin_Upgrader_Skin::feedback($string) should be compatible with WP_Upgrader_Skin::feedback($string, ...$args) in /home/example/public_html/wp-content/themes/x/framework/functions/updates/class-x-tgmpa-integration.php on line 288', referer: https://example.com/wp-admin/admin.php?page=x-addons-home
Our versions:
PHP: 7.4.0
WordPress: 5.3.1
X Theme: 7.1.2
Plugins:
- Cornerstone: 4.1.2
- WP Mail SMTP: 1.7.1
This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.