Cornerstone does not fully load

[aaron_softwarepromotions]

Hello,

When I try to edit a page I can see the left-hand side items but the page never fully loads.

I just see the Cornerstone pulsating logo.

I have located the plugin that is causing the conflict - contextly

The problem is that I need that plugin and I obviously need X-Theme.

What can I do?

Thanks and I look forward to your reply.

Aaron

[ruenel]

Hello @aaron_softwarepromot,

Thanks for writing in!

Please be advised that the Cornerstone preview needs to match the same https protocol. I will not load if they are not the same.

You will have to force the site urls by editing your wp-config.php. You will need to add this two lines:

define('WP_HOME','https://staging.example.com');
define('WP_SITEURL','https://staging.example.com');

We would loved to know if this has work for you. Thank you.

[aaron_softwarepromotions]

Nope. You’re suggested fix did not solve the problem.

If you disable the contextly plugin, Cornerstone works without any issues.

The problem is that I need that contextly plugin and I obviously need the X-Theme.

Can you help solve this issue?

[rad]

Hi Aaron,

It appears that the plugin is adding its own structure through the_content() affecting the preview and the builder itself. Unfortunately, we have no control how they implements their codes. The recommendation I could provide is disable the plugin while editing in the builder and activate it again once you’re done.

Thanks!