Cornerstone - Content starting above the editor

Support
#1

Hi there,

I have a staging site at: http://birdiecar.ethermedia.hu/

Thing is, when opening Cornerstone the first time on a page, I have to add an extra section to account for the empty space.
I can’t find anything in the inspector to account for the extra space. Could you help?

#2

Hello @Pbalazs89,

Thanks for writing in!

Please try out following solutions and let us know the outcome:

  1. Please remove all custom CSS and Javascript codes from Child theme or Theme Options > CSS or Js.
  2. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thank you.

#3

Hi there,

I’ve tried removing all CSS from the style.css (that’s where I write mine, not in the content css. Hope it’s a none issue.)
And I did not add any custom js.

I’ve also tried deactivating the plugins. No change.

I’ll add the login as a private msg.

2#

Also, another quick question, the images on this page are thumbnails at 300x300px. Is there a way to request better images for this page?

Thanks!

#4

Hello @Pbalazs89,

After further investigation, I found out that the content of page is starting above the Pro Editor because your assigned custom header were positioned as absolute.

Please edit your custom header and change the position to relative and you will see a result like this:

And to have a bigger resolution for your image, you may disable the Retina option in the image element settings.

Hope this helps.

#5

Thanks a lot!

Now everything works fine. Sorry for taking your time. I imported this header and was unaware of it being set to absolute.

#6

Glad it’s working now and you’re most welcome!

#7

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