Hi There,
Cornerstone builder is not working. Its loading and continuous loading and showing only black screen and loader.
Please check the screenshot for the same.
https://prnt.sc/244ghmn
Hi There,
Cornerstone builder is not working. Its loading and continuous loading and showing only black screen and loader.
Please check the screenshot for the same.
https://prnt.sc/244ghmn
Hi Larry,
Thanks for reaching out.
It might be due to the improper update of the X theme and Cornerstone plugin, I would suggest you follow the below steps to troubleshoot.
If that does not help, there might be some different reasons behind your issue. I would like to suggest troubleshooting the following common issue to help us to recognize the reason.
1.Theme Related Issue
2.Plugin Conflict
3.Theme Update related issue
4.Child Theme Related issue
5.CSS/JS Customization
6.Disabling Cache
7.Disabling CDN
If none of the above helps, please provide login credentials for your site in a secure note to examine it further, including:
– WordPress Site URL & Login URL
– WordPress Admin username/password
To create a secure note, click the key icon underneath any of your posts.
Thanks
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