Cornerstone brings up the wrong page

Support
#1

When I try to edit a new page in Cornerstone it automatically brings up the first page, not the page I try to edit.

I disabled all the plugins and I’m still getting the wrong page.

#2

Hey @yacosta,

Thanks for reaching out!

Would you mind sharing your credentials so that we can check your backend settings? To do that, please give us the following information in a Secure Note.

  • WordPress Login URL
  • Admin level username and password
  • Page URL you’re having an issue

You can find the Secure Note button at the bottom of your posts.

secure-note
secure-note1040×250 15.3 KB

Cheers!

#3

Hi Mark

Just sent the credentials via SecureNote.

#4

Hi @yacosta,

It seems that the login required another level of authentication. I would suggest you disable the option for now for further investigation from our end

Screenshot 2022-03-30 204005
Screenshot 2022-03-30 2040051167×663 35.5 KB

Thanks

#5

I just deactivated it

#6

Hello @yacosta,

I checked your site it seems that there is an issue with Permalink, I would suggest you go to the WordPress Dashboard —>Permalink ---->Post Name.

CYBERCON-SOLUTIONS-•-Permalink-Settings
CYBERCON-SOLUTIONS-•-Permalink-Settings1052×416 58.7 KB

Hope it helps
Thanks

1 Like
#7

Thank you that seems to fix the issue. Do you know what could have caused it?

#8

Hello @yacosta,

Glad that we were able to help you. It seems that Permalink was not set properly just because the page builder was not working properly.

Thanks

#9

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