Cornerstone and WPBakery conflict still not fixed

Support
#1

Hi there. I wrote a month ago with this problem and was told this had already identified and would be fixed in an update. There has been 2-3 updates since but i am still experiencing the same issue as outlined in my first ticker ( link below) so wondering if this fix is still possible.

The site is now live and you can see the behaviour on this page.
https://veganexpo.co.nz/kapiti/on-day/stallholders-kapiti/

This same behaviour is happening on a new site currently in development. Thanks.

#2

Hi @mediarevolution_nz,

Thanks for reaching out. I checked your site and it still in older version. Could you try updating your X theme to 6.1.5 and cornerstone to 3.1.5?

Then let us check it again, but please provide your login credentials in a secure note as well.

Thanks!

#3

Thanks for getting back to me. Have updated all and cleared the cache. Still the same issue. Login details to follow.

#4

Hi there,

Seems the fix is for accordion only. But I did see it scrolls even without cornerstone, Pro, and X on my installation. Would you mind providing the correct login credentials?

Thanks!

#5

Sorry. Not sure why those credentials didn’t work but they do now.

#6

Hi @mediarevolution_nz

I’m not sure I can understand the problem reported here correctly, are you referring to the scrolling behavior after clicking on the tab? is that is the one you want to eliminate? because that’s the only difference I can see after reloading the page using the default theme and another time using X theme:

[Album] Imgur

Thanks.

#7

Yes, that is correct. It is not normal behaviour and very confusing and it is even worse when there lots of content. I have spoken with the WPBakery and they have observed that in motion and concur it is not how it should be. It only occurs with Cornerstone so it seems the problem stems from there. I just want the page to stay where it is so if their is a hack that can be used I am all for it. Thanks,

#8

Hi @mediarevolution_nz

I understand your point, I believe adding this JS snippet to (Theme Options > JS) should work as a treat:

jQuery(function($){
	$('.vc_tta-tabs-list li a').on('click', function(){ 
		setTimeout( function() {
			$('html, body').stop();
		}, 100 );
	});
});

Thanks.

#9

Perfect. You’re a champion. Thanks for that. Actually, while you have access to the site i might as well tell you about a couple of other bugs. I don’t need them fixed as I have found a way around them but thought you might want to check if you can replicate them to see if they are actually generic and not conflicts from within.

Hover box -problem 1

  1. open any Hover Box
  2. Go to > Hover Block
  3. In the editor if you switch to Text you should now see a   at the end.
  4. Now save and close and reopen go back to the same spot
    You should now see 2   - essentially every time the hover box is opened it adds another - everytime.

Hover box - Problem 2

  1. Open any Hover Box - i was just testing the middle one on the homepage
  2. Go to > Hover Block and tick ‘Use custom font?’
  3. Then go to Hover Title and tick “Use theme default font family?
  4. save changes - click preview
    The front end site should now seem fixed in height and you can longer scroll all the way down.

Hope that helps. As i said, i don’t need these fixed but thought you should know.

#10

Hi @mediarevolution_nz,

Thanks for sharing this. We will further investigate the things that you have said.

We really appreciate helping our community and theme to be the best.

Thank you so much.

#11

Oh i just noticed it removed the {&nbsp] from #3 after …see a … at the end.

#12

Thanks for reporting.

#13

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