Cornerstone 5.3.3 broken after update

Hi -
My pages don’t display and won’t preview in Cornerstone after updating to 5.3.3. The Theme and everything else on the site is up to date. I cleared the cache on the server, the browser, and the style cache is X settings and nothing works. Can someone help me with this problem? I also tried restoring and updating again a few times and nothing worked.

Thanks for your help.

Hello Katie,

Thanks for writing to us.

I tried to access your site but the given credentials are not working. Please re-check and send us again. It seems that there might be an issue of plugin conflict. I would suggest you troubleshoot with a few of the common issues before we investigate your settings.

  1. Testing For Theme Related Issue
  2. Testing For Plugin Conflict
  3. Theme Update
  4. Child Theme
  5. Css/Js Customization
  6. Increasing Php Memory Limit
  7. Disabling Cache
  8. Disabling Cdn
  9. Permalinks
  10. Version Compatibility

If none of those work, It would be best if you could copying your live website to your staging area. and send your details in a secure note so that we can investigate your setting without breaking your live site. Please provide the following details

  • WordPress Login URL
  • Admin level username and password
  • FTP Details

You can find the Secure Note button at the bottom of your posts


Thank you, but I figured out that the WP version hadn’t been updated. I was able to update everything now.

We’re glad you sorted it out.


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