Cornerstone 3.0.4 Color Chooser and Image Picker Image Weird

Support
#1

Hi ThemeX Support,

The color chooser and image picker is kind of “out of this world”. I’ve attached a pic for your reference.

When I encounter this issue, I’ve did the follow:

  • deactivate cornerstone and install cornerstone
  • purge all
  • logout and login
  • create new page with new contents
    but the issue still stays.

The color chooser however, is fine in the theme customizer. Thank you.

#2

Hi there,

This is something a strange issue!

Please send us your website details to help you find out the cause of the issue. Also, let us know in which browser or OS you are having the issue.

Please provide following information:
Set it as Secure Note

  • Link to your site
  • WordPress Admin username / password
    All the best!
#3

Hey @bahn78,

The color picker is working fine on my end. Do you have browser extensions? If so, please deactivate them or try using incognito mode.

Thanks.

#4

Hi,

Thanks for your prompt reply. The problem still exist after clearing cache, use incognito mode and deactivating browser extension. Guess it’s my browser as safari is working fine. Any idea that this might be happening?

meanwhile, i’ll use safari .

#5

Hi There,

I have seen another user experiencing the same issue due to caching. Could you please try deleting your Cornerstone plugin from WordPress plugins section and then head over to X -> Validation section and wait for few seconds the install a fresh version.

Then make sure to purge your server cache, clear your browser cache as well before testing your site again.

Let us know how it goes.
Thanks!

#6

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