Cookie plugin interfering with cornerstone

[amitmalhotra1]

Hi Team,
We need to add some cookie consent plugin on our website (made on pro). We tried couple of them but all of them are creating issues with our website. we tried the following 2 but they created issues with cornerstone not loading and pages not opening in browser at all on some devices. Can you suggest a cookie plugin that will work without issues with cornerstone?
Plugins we tried are -
Complianz | GDPR/CCPA Cookie Consent
CookieYes | GDPR Cookie Consent

Any help would be appreciated. Our website - www.igtsolutions.com

Amit

[prakash_s]

Hello Amit,

Thanks for writing to us.

Regretfully, the issue is coming from the third-party plugin for which we don’t have any complaints regarding the compatibility with the theme. Still, we will be interested to investigate and see if anything can be improved in Cornerstone, but please remember that as this is a 3rd party plugin we can’t guarantee any fixes.

To investigate it further please copy your live site to a staging server so we could troubleshoot freely without breaking your live site.
And give us access to the secure note including:

• WordPress Site URL & Login URL
• WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

Thanks

[amitmalhotra1]

Have shared the login info in secured note for staging site…

Thnks

[tristup]

Hi Amit,

I have checked by activating the plugin named CookieYes | GDPR Cookie Consent and found the Cornerstone is working fine. If you have a problem after activating any specific plugin, we can check that for conflict.

Thanks