ConvertPlus plugin update broke our site

After updating the ConvertPlus plugin our site broke and we had to log in using SSH to disable this plugin.

We would like to install the ConvertPlus plugin again. Any news on when the ConvertPlus plugin will be compatible again?

Best regards,
Jesper

Hi Jesper,

Sorry to hear about that, but ConvertPlus is a compatible plugin. Maybe your update encountered an interruption and that corrupts some of the ConvertPlus files.

Please completely delete the remains of your convertplus folder from /wp-content/plugins, then reinstall it from the Pro > Validation > Extensions area.

Remember to clear all your caching features (plugin, server-side, CDN, and browser’s cache) after updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

Cheers!

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