ConvertPlus deleting problem

When I try to delete ConvertPlus, it still remain some kind of code on my site (pic below)

How can I fix this?

Hello @lphphuchungle,

Thanks for writing to us.

I checked your site it seems that there is no ConvertPlus at the moment. It might be browser cache at your end I would suggest you clear your browser cache and then check it again. If the issue still persists I would recommend you please troubleshoot with a few of the common issues before we investigate your settings.

  1. Testing for Plugin Conflict
  2. CSS/JS Customization
  3. Version Compatibility
  4. Disabling Cache
  5. Child Theme

If none of those work, please send your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts

Thanks

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.