I activated ConvertPlus, but when I go to link it to any of the backend email systems like ConvertKit, for example, I get the following message: Download failed. Forbidden.
Please advise.
Hi @kleins99,
Thank you for writing in, please do the following first.
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Ensure that you are fully up to date. WordPress, Theme, and Cornerstone (Version Compatibility)
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Clear all the site caches (plugin, server-side, CDN, and browser’s cache) so that the code from the latest release is always in use. This will help you to avoid any potential errors. While you’re at it, please deactivate this caching feature while we tackle this issue.
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Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Cheers!
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