Convertplug with Cache

Support
#1

Hi there,

I am having a problem with Convertplug on my website.

I am getting 403 errors when I try submit the form if I have cache enabled and don’t know how to fix it.

Sometimes it works on desktop and not on mobile, other times the other way around.

An example of the 403 is on wp-admin/admin-ajax.php

Should I be excluding anything from my cache settings?

I’m on SiteGround, using WP Rocket and I’m also using CloudFlare.

It seems like it works once and then stops working until I clear the cache again.

#2

Hey @PadraicOnline,

I tested the form and I did not get an error. Please contact WP Rocket support to learn how to exclude admin-ajax.php and ConvertPlus. They will know what to exclude once they test the submission process.

Thanks.

#3

Seems to be working for me now as well.

I’ll circle back if the error remains.

#4

Sure, kindly let us know if you face the problem again.

#5

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