Hello. I just updated the Convert Plus plugin and it takes down the entire site. I was able to go in to our cPanel and rename the plugin folder and the site came back up. Just in case, Each time I go to reactivate the plugin it takes down the site. I’ve also purged the server and browser caches to see if that helps and it does not. Are you guys aware of this issue? Is it possible to get the prior version (upgrade was to 3.3.3.)? It was working beautifully before the update.
Hi Sheila,
Sorry that you’re having that issue, this has been on our issue tracker and our Dev Team is already aware of it. For now please restore your ConvertPlug to the previous version (3.3.2).
Thank you for understanding,
Thank you for your reply @friech. I contacted ConvertPlug directly and they were able to straighten out the issue by updating it to v3.3.3.2. Of course, now there’s another update available. Oy vey! LOL!
Glad to hear it’s sorted, Sheila.
Please note that there is a new update for ConvertPlus 3.3.4 that was just released.
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