Convert Plus - spinner

Support
#1

Hi Team,

We enjoyed setting up Convert Plus with X for our first time. Success connecting with Mailchimp and even got 3 subscribers in the first 30 minutes!

2 pesky last steps I can’t quite figure out:

  • the css for the Email Address doesn’t corrospond to the settings and I can’t seem to update it with css - maybe this is a ‘required’ situation, but both the Name and Email are required fields - so I’m stumped on why the font setting in the plugin is not displaying correctly.

  • upon submitting the form there is a Convert Plus spinner - is there an option to edit this colors that suit the website brand?

Many thanks if you can point us in the right direction.

Dee

#2

Hi Dee,

Thank you for writing in, but I cant seem to replicate the issue on my end, I check the configuration of the form on the front-end, and it correspond to the configuration on the back-end correctly. Please clarify.

Please see the guide on the following link.

Hope it helps,
Cheers!

#3

Thank you @friech,

I couldn’t find that docs link on my own - even after hours in there - thank for sharing.
Is there a preloaded .gif in X theme we could use?

For the first issue, the backend configuration has the Email text in a grey colour but the slide is showing it in red. I’m a little lost about why that’s not lining up with the colours selected in the settings.

#4

Hi @DeeDesign,

No, sorry.

Yup, that’s weird, I can’t find where is that reddish color coming from too.

But you can add this to your slide in custom CSS to overwrite that reddish color on email input field.

e.g.

.cp-input.cp-email::-webkit-input-placeholder { /* Chrome/Opera/Safari */
  color: #999999;
}
.cp-input.cp-email::-moz-placeholder { /* Firefox 19+ */
  color: #999999;
}
.cp-input.cp-email:-ms-input-placeholder { /* IE 10+ */
  color: #999999;
}
.cp-input.cp-email:-moz-placeholder { /* Firefox 18- */
  color: #999999;
}

Cheers!

#5

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