Convert Plus Direct Download Question

Support
#1

Hello,

I previously tried to solve this, but the only advise I got was: https://www.convertplug.com/plus/docs/how-to-deliver-downloadable-files/ , which isn’t the help I’m needing. On this page (http://sandbox.zivelo.com/products/hardware/), when a user clicks on a “download specs” button, I would like a sign up form to pop-up when clicked, where the user fills out the form, and the direct download occurs when the form is submitted. How is this achievable?

Thank you!

#2

Hi Mary,

Thanks for writing in!

To achieve what you want, please check out this detailed documentation:

Hope this helps.

#3

Hello,

That answer isn’t making sense as to how I can achieve the result I’m seeking. I have existing direct download buttons, how can those be tied to ConvertPlus?

#4

Hi Mary,

Ok first of you need to assign a CLASS to your Button element, so we can use those button as the Modal Popup trigger. To do this, inspect those button element and under the customize tab add them a CLASS.



Use a common class if these buttons trigger just one form, or use a unique class if these buttons need to show a separate form each.

Then on your Modal Popup settings under Behavior > Manual Display > Launch With CSS Class add the Class of your button.


<br/ >

Now this will make your button trigger the Modal Popup, the last thing to do is redirect the user to a “Thank you” page (once they sign up) which contains the download URL. To do this in the Modal Popup under Submission on the Successful Submission option set to Redirect User then paste your “Thank you” page URL on the Redirect URL field.



Now if you dont want to send the user to a thank you page and just send him straight the download file, set the Redirect User To field to Download File, and paste your download file URL on the Redirect URL field.



Sorry if this is kind of confusing with those fields name almost redundant, but the screenshot should able to help you understand what I mean.

Hope that helps,
Cheers!

#5

Quick 2nd question about this modal pop-up. We use hubspot, so can I connect this form to hubspot and add custom styling?

#6

Hello Mary,

Thanks for updating the thread.

Yes, you need to install Hubspot Addon from ConvertPlus > Addons. To get started, please take a look at following resource.

Thanks.

#7

Quick question, the popup on my page is set with a click to call link, but the link isn’t working. How can I correct this?

#8

Hi Mary,

Did you follow the instruction above to add a CLASS to your button and use that CLASS as the trigger of Modal Popup?

I’ve tested those “download specs” button and the pop up actual work. Please clarify.


Try clearing your browser’s cache.

Thanks,

#9

I’m not referring to the modal popup, I’m trying to do a click to call on an info bar and the linking isn’t functioning properly. Please advise how that could be/how to correct.

#10

Hello Mary,

With info bar, the same steps apply as suggested by @Friech. Just make sure that you added a custom class in your Behavior settings of the info bar.

Perhaps this documentation would help you:

Regards.

#11

That’s not what I’m asking. I’m asking in regards to a button prompting a call. I have a tel:phonenumber link in the info bar’s button and it’s not working. Please assist.

#12

Nevermind, I deleted that info bar and made a new one and it works.

#13

Glad to hear that it’s working now. :slight_smile:

#14

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