I installed X yesterday and immediately had issues with the content preview not showing in the right hand pane. By process of elimination, I have worked out that it’s my Convert Plus plugin causing the issue! I have the most up-to-date versions of everything.
Please can you advise what to do?
Hi there,
Thanks for writing in.
It could be that ConvertPlus is triggering a javascript error or, the system can no longer handle active plugins at the same time. Would you mind providing your site’s URL and admin login credentials on a secure note? I like to see this issue 
For the meantime, please try increasing your site’s memory limit to 256mb, please check this https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/
Thanks!
I’ve added the details on a secure note. Thanks for the reply!
Hey There,
There seems to be an issue with your hosting server. Your site does not load at the moment.
Please contact your hosting provider and ask for further assistance so that we can check your site.
Please let us know how it goes.
Weird, it’s ok here?
Hey There,
I still cannot access it. Maybe only certain IP is allowed to access your site.
Or maybe do I have to edit my host file and direct it to an IP to view your site?
Please let us know.
I really don’t know then. I don’t have any certain allowances for IPs - as far as I know, anyone can access it.
Hi there,
It doesn’t seem to be due to ConvertPlus, and it’s random. It may not load, or will be slow, and sometimes, loaded instantly. I do notice some javascript errors originating from MU Plugins. Could you try disabling them first and test it? You can do that by renaming the /wp-content/mu-plugins/ through FTP.
Thanks!
Thanks so much for the reply. I have no idea how to do that, so I’ll have to look it up!
You can contact your hosting provider to learn how to do that. Usually, you can do that in cPanel if you don’t know FTP.
Thanks.
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