Hi there,
Content scrolling background colour selection appears broken. I have to manually type to hex code for it to trigger a change - selection of custom colours does not work.
See: https://www.loom.com/share/3c4da0f0a79242fbb8e66c86e6586d8a
Many Thanks.
Hi @kademcconville,
Thanks for sending the detailed video on your problem. I have investigated the problem but it can’t be replicated at our end, there might be some different reasons behind your issue. I would like to suggest troubleshoot the following common issue to help us to recognize the reason.
1.Plugin Conflict
2.Theme Update related issue
3.Child Theme Related issue
4.CSS/JS Customization
5.Disabling Cache
6.Disabling CDN
If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of the above helps, please provide login credentials for your site in a secure note to examine it further, including:
– WordPress Site URL & Login URL
– WordPress Admin username/password
To create a secure note, click the key icon underneath any of your posts.
Thanks
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