Content dock not closing

Support
#1

I used the js code in this thread but it still sticks.

https://www.moontimes.co.uk/
thank you!

#2

Hi Lisa,

You can try this code instead.

jQuery(document).ready(function($) {
  var contentDock          = $('.tco-content-dock');
  $('.tco-close-content-dock').click(function(e) {
    e.preventDefault();
    contentDock.toggleClass('tco-content-dock-off').toggleClass('tco-content-dock-on').css('right', '-450px');
  });
});

Hope that helps.

#3

nope, it is actually worse because it sits half out now and it still doesn’t close.

#4

Hi @lisacole1,

Since the codes are still implemented, I can’t apply different javascript through browser console. Would you mind removing the scripts again? Or, please provide your site’s URL and admin login credentials in the secure note. That way, we could see the actual issue before adding those scripts.

Thanks!

#5

thank you I’ve taken the code off

#6

Hi There @lisacole1

Upon checking your issue further, it seems that your issue is related to your child theme customizations. I have switched to your parent X theme and then the content dock closed properly.

You need to check your child theme customizations, in-order to resolve this issue.

Thanks!

#7

thank you, can you give me some extra clues please, I have no idea how to check the customisations

#8

Hey again,

To check the files in your Child Theme, you will need a FTP application. You can use FileZilla for this purpose. If you do not already have an FTP account on your server, use your cPanel or website administration tool to set one up – it will have all the information needed. If in doubt, ask your host for directions or help regarding an FTP account for your use to access your webspace. Once you’re logged in to FTP you can then go to your child theme folder and check the files you’ve customized and remove the conflicting code.

Please also see https://codex.wordpress.org/Using_FileZilla or https://codex.wordpress.org/Uploading_WordPress_to_a_remote_host

Hope this helps!

#9

That is totally unhelpful, I wouldn’t be able to spot conflicting code if it kissed me on the nose :slight_smile:

#10

You are most welcome. :slight_smile:

#11

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.