Content Dock extension causing login window to open when "do not show again" is clicked

[jchristy40]

Hello,

I’m using the content dock extension. If an end user clicks “do not show again” on the content dock, they are being presented with a wordpress login modal window. I have attached screenshots to show what is happening. If no fix comes I’m probably going to have to stop using the content dock extension. Thanks (edit: I was only able to include one screenshot. This is the window that opens after a user clicks “do not show again” on the content dock

[rad]

Hi John,

Thanks for reaching out.

That’s not a feature of our content dock, it appears to be an authentication window enforced usually by hosting provider or security. Try accessing the URL I’m providing in the secure note and it asks the same login window.

The form uses admin ajax for this process and it’s part of Wordpress standard, so it’s only normal for your host to allow it. https://codex.wordpress.org/AJAX_in_Plugins

I recommend removing that blocking

Thanks!

[jchristy40]

Hello and thank you for the reply! Can you clarify what you mean by “removing that blocking?” I’m not completely sure I understood - and thank you!

[paul.r]

Hi John,

There could be a security setting in your server that blocks access to that url, so you need to unblock it.
Please contact your hosting provider regarding this issue. They will understand and will be able to unblock it for you.

Thanks

[jchristy40]

I see. Thanks again for the help!

[friech]

We are delighted to assist you with this.

Cheers!