Content area modal closing on interaction

[gshallard]

Hi All,

On the front page of our website the content area model works correctly and allows interaction.

I have created a second page and on that page, when attempting to interact with the modal it closes on interaction.

I have tried, both creating a new page from scratch and cloning the original home page, however cannot work out why it works on one page and not another.

Thanks!

[prakash_s]

Hello @gshallard,

Thanks for writing to us.

It might be the issue of cache or any plugin conflict or maybe custom CSS/JS. I would suggest you troubleshoot with a few of the common issues before we investigate your settings.

1. Testing for Plugin Conflict
2. CSS/JS Customization
3. Version Compatibility
4. Disabling Cache

If it doesn’t work for you, please share your details in a secure note. Please provide the following details

• WordPress Login URL
• Admin level username and password

You can find the Secure Note button at the bottom of your posts

Thanks