Contact page Agency demo

Support
#1

Hi there,
something is wrong with our contact page compania.sk/kontakt and also with page compania.sk/o-nas (there is number 3 randomly on the page). There are diiferent information comparing to cornerstone content.

Please can you check it.

Thanks

Michael

#2

Hello Michael,

Thanks for asking :slight_smile:

It looks like you have enabled country block filter to access admin section. Please add following CSS under X > Theme Options > CSS and see how it goes:

p.man span.x-dropcap {
    display: none;
}

Thanks.

#3

Hi there,
thank you for your reply unfortunatellyit is not only the problem with dropcap but there strange things all over the pages. Like text which is still repeating, dropcap all over the page (and there are few which I want to be shown). Please see images below. If you need access from another country please let me know which country should I allow.

#4

Hi There,

I tried to login to your site but it has an IP protection.

HTTP Error 403.6 - IP is blocked: Request IP: [188.129.89.253] Blocked IP: [188.129.89.253] [HR]
The IP address from which you are browsing is not permitted to access the requested Web site.

Please turn off the protection in order that we can take a closer look.

Thanks

#5

Hi there,
sorry for delayed answer we just turned off geo lock so now you should able to access our site.

Thanks
Michael

#6

Hi Michael,

Still blocked on my end.

Please check.

Thanks!

#7

I’m really sorry. My provider confirmed that now it should be unblocked.

Thank you.

Michael

#8

Hi Michael,

There seems to be an issue with your RAW Content elements, try moving all your raw content into Content Area Element.

Thanks,

#9

Hi there,
thanks a lot for your reply but please can you be more specific.

Thanks a lot

Michael

#10

Hi there,

It’s a recommendation, please add your content to content element instead of a raw element, the dropcaps are added to the raw content where your content is, and where the issue appears.

Do you have customization related to the dropcap? Because those are dropcaps, and please provide your FTP login credentials as well, I’ll check if this is related to customization.

Thanks!

#11

Hi there,
we made a change as you suggest so dropcaps are ok for now but there is still the same text repeating.

Please can you check it.

Thanks.

Michael

#12

Hi there so it was all problem raw content. Text are now fine so everything works perfectly.

Thanks a lot.

Michael

#13

Glad to hear it’s sorted, Michael.

#14

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