Contact forms stopped working

Support
#1

Hi there,

Since updating X and Wordpress, the contact form and booking form on the site below don’t work:


I get this error message:
“There was an error trying to send your message. Please try again later.”

Can you help please?
Many thanks,
Matthew

#2

Hello Matthew,

Thanks for writing in!

It seems that you have problems with your 3rd party plugin, Contact Form 7. These links might be bale to help you:

Hope this helps.

#3

Hi RueNel,

Thanks for those links, nothing has worked so far, can’t work this one out.
Matt

#4

Hi Matt,

There is an error on your reCaptcha v2 API.

Please follow the links below and reconfigure your reCaptcha, you need to register your sites again to get new keys for v3.

Contact Form 7 - reCAPTCHA (v3)
reCAPTCHA v3 - The new way to stop bots

Let us know how it goes,
Cheers!

#5

Friech, thank you so much - that first link sorted it out for me. It was actually because in the Google recaptcha settings page, previously I had “http://www.trentmemorial.co.uk” instead of “trentmemorial.co.uk” - at some point they changed the format of the URL requirement. Nuts!

Thank you!
Matt

#6

We’re glad you sorted it out and thank you for sharing the solution with us.

Cheers!

#7

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