Contact Form 7 submission success message not showing

Support
#1

Hello There,

This is the contact form link of my website: http://www.alessandrorussino.com/work-with-us/ when users submitted the form, the success message doesn’t appear. In the settings there is a message I saw and I haven’t used any codes that should conflict. I have searched oneline and this forum, but no such solution found.

Please try submitting the form once yourself, so that you can see the result. Let me know if you need any access so that I can provide you.

Thanks

#2

You have JS console errors. Try disabling your JS optimizations and retesting, there is a conflict somewhere.

#3

Hi There,

I couldn’t figure out the JS optimizations and couldn’t disable them, but I have deleted some unnecessary plugins and tested again, but didn’t work out, I still doesn’t get the success message. Can you please be a bit more specific of exactly where can I find that JS console or what to do?

Thanks

#4

Hello @alessandrorussino,

As mentioned by @michaelbourne upon clicking the submit button I see couple of error messages. https://screencast.com/t/siaFykpqX``. Looking at the website it seems that you have enabled minification. Are you using any CDN service? If yes, please refer the documentation of the CDN provider to remove minification. I also see that you are using Jquery validation for contact form 7 plugin. Can you please disable this plugin and try submitting the contact form again to test whether or not you get success message.

@michaelbourne Thank you so much for helping our community members. :slight_smile:

Thanks.