Contact form 7 not working on devices

Support
#1

Hi there, since the new updated contact form 7, it has stopped working on mobile and tablets:

Please help.

#2

Hi There @logoglo

Thanks for writing in! Upon testing your form even in desktop, I see the following error on your console log (see secure note).
ReferenceError: grecaptcha is not defined

Login to your CloudFlare account and try purging your CloudFlare cache, disable CSS/JavaScript minifications and Rocket loader under Speed tab and re-test your issue again.

If you’re using a caching plugin on your site, you need to purge your server cache as well before testing. Please refer to the following resource if required (https://www.wpbeginner.com/beginners-guide/how-to-clear-your-cache-in-wordpress/).

Let us know how it goes.
Thanks!

#3

Thanks, I tried all of the above, and im still receiving the error. It sends in chrome desktop, but not on ipad, android phone, or safari mac desktop.

#4

I just tested all the plugins, it seams it stops working with the wprocket plugin.

#5

I disabled and re-enabled various settings, it turns out to be “Load JavaScript deferred” I will ask wprocket. Thanks.

#6

Hi there,

Please double check that you have everything updated to the latest version and that your plugin settings are correctly setup. If you are still having an issue, it would be best to get in touch with the plugin author due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.

Thank you for your understanding.

#7

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