Contact form 7 not sending attachments

Support
#1

Hi

The form works https://www.commissionit.co.uk/homepage/contact-us/ but even though when you send attachments and get a confirmation that its sent, the message does get sent but not any attachment?

Thanks

#2

Hi Amin,

Have you setup the Fila Attachments option in the contact form 7 settings?

If you haven’t please check this link for more information:

Hope this helps.

#3

thanks i added [your-file] under the file attachments section but it still does not work?

Thanks

#4

Hi There,

Seems the form is working fine. I have attached a file and sent it.
Not sure if you have received it but I got the success message.

Please check and let us know.

Thanks

#5

Hi, Yes it says its send with a confirmation but the emails received DO NOT have any attachments with them?

Thanks

#6

Hi There,

It sounds like you might be having an issue with a third party plugin or script. Regretfully, we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.

Thank you for your understanding.

#7

Ok, does active X not provide a contact form function that also allows for attachments i can use instead?

If so please provide instructions.

Thanks

#8

Hi There,

We don’t include any contact forms to X yet.

But you can try with the Gravity Forms:

Hope it helps :slight_smile:

#9

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